There are many roofing contractors in Greensboro and Winston-Salem, but not all of them are good, ethical roofing contractors. So how do you know you’re hiring someone you can trust to do the job right and be there to service you for years to come? Here are some signs you can watch for during your initial meetings and before you sign your contract.
1. Pay Attention to the Little Things
When you call to schedule an appointment, was the phone answered professionally or a call returned promptly? If your first impression is a good impression, it’s a good start. When your estimator comes to your home for your appointment were they on time? Are they clean, well-mannered and polite? Do they listen to your wants, answer questions, and offer advice or do they push a particular solution and brand on you? A good contractor will listen, answer questions, and offer advice but ultimately leave the final decision to you.
2. Check Their Reputation
Of course, first impressions aren’t everything. If you find that you like the company, felt the first interaction was good and are waiting on an estimate, look at their reputation online. There are many sites like Google, Facebook, Angie’s List, and the BBB that can give you a good idea of how a company works and how they are thought of as roofing contractors. It doesn’t hurt to ask your neighbors and friends if they’ve heard of the company and get feedback from people you know.
3. Review the Quote and Contract
Never hire roofing contractors who don’t give you a written estimate and contract. The estimate should be detailed and provide the scope of work, brands of products proposed, and timeline. The contract should include the same, plus the payment schedule, guarantees, and workmanship warranties. Never sign with a contractor who asks for full payment up front.
Although today’s blog has focused on hiring good roofing contractors, the same process can be applied to just about any contractor. If you’re looking for a window replacement company, siding installer, or roofing contractor in the Triad, call Cooley Roofing and Construction. One of our office staff will answer your call or return your message promptly and you’ll find we never ask for a full down payment or leave you with questions before we start work. Call (336) 766-6488 today to schedule your free roof replacement estimate.